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Store policy

  • Prices of the items do not include the shipping fee.

  • Shipping fee will depend on the address. It will be added to the total amount during checkout. 

  • Once paid, cancellation of orders are not allowed.

  • Strictly no refund on all items. Please be 100% of your purchase. 

  • The store does not sell different size for top and bottom. 

  • No refunds or exchanges unless the items received was defective or damaged. 

  • The store does not accept any reservations. 

  • The store is not liable for any delay, loss or damage incurred while the item is in transit. 

  • Size exchange orders are subject to approval depending on the items condition. Item should not be used. Tags and hygiene liners should be still intact. 

  • Exchange of size is subject to approval by Bilad to ensure stock availability. Please be sure of the size set you will purchase. 

  • Once size exchange is approved by the store, customers will be responsible for covering the cost of the delivery fee for exchange orders (return and replacement) 

  • Items bought on sale cannot be returned/refunded. 

  • The store has the right to change the prices of available items during pop ups, events and on website. 

  • The store does not handle booking services for same day delivery orders.

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